Sales Operations • Würth Canada

National Accounts

The National Accounts Team is responsible for supporting all our high-profile National Account Partners, direct dealers and sales force. We work alongside our National Account Managers and connect with all internal departments to coordinate various projects and assist in the execution of program launches. We are also responsible for day-to-day maintenance and cultivating relationship with all our prominent customers.

Customer Management

The Customer Management department at Wurth Canada is the tie between our customers and our sales team. We are responsible for customer account creation, assigning accounts to our sales force, updating customer data and much, much more. Our goal in Customer Management is to facilitate the day-to-day tasks of our sales force and ensuring our customers are satisfied with our services.

We offer comprehensive solutions to a number of customer-related affairs as well as over-the-phone and email support for both our French and English clients and stakeholders.

The Customer Management department is full of ambitious and enthusiastic coordinators who love to collaborate and take part in achieving our vision to strive to deliver exceptional experiences to our customers through bold innovation and by actively listening to their needs.

Pricing Department

The Pricing Department provides critical pricing expertise to product lines. They help define, resource and implement new pricing processes and tools. Our Pricing Department also evaluates trends to provide the best pricing on products and Würth solutions.

Employee Testimonial

Noah Calvert - Customer Management, Würth Canada Limited

“3 words, excellent team environment. Most jobs sites say “great team environment” but none compare to this team. Everyone is willing to help no matter how insignificant or dumb you think your question is. You never get the “that’s not my department, bye” response, it’s always I can direct you to someone who will know. Everyone has one common goal, getting things done fast and efficient to satisfy the customers’ needs and this team exemplifies this every day. 100% would recommend to anyone looking for an office job. Plus, team lunches are awesome, who doesn’t like free food?”

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Natalie Mestancik - National & Key Accounts, Würth Canada Limited

“It has been just over a year with the Sales Operations team at Wurth and everyone is so welcoming and great to work with. We are always encouraged to share ideas and work on projects to improve our processes and operations within the department. We have great leadership who trusts and values us.”

Mackenzie Chamberlain - National & Key Accounts

“National and Key Accounts is the best team I have been a part of - the team and our leadership is supportive, knowledgeable, and hard working. I love that I am able to learn something new every day and am consistently challenged to think outside the box. We are given opportunities to develop new ideas and learn new skills in a rewarding work environment!”

Julie Potvin - Customer Management

“Being a part of the Sales Operations/Customer Management team makes me enjoy coming to work. My daily tasks are interesting and challenging, and there’s always something new or different to accomplish. I get real satisfaction knowing that what I do makes an impact on how we serve our customers, and working with our front line sales reps and other departments allows me to get to know more about the people within the company. But the best part is the members of the team. Everyone is open and friendly, and we all help each other out and work together as a great team does. Trust and integrity are two words I can used to describe this amazing group of people.”